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Privacy Policy

Let’s keep this as simple as possible. 

At PowerUp Sports (a division of The Solution Studio) ("PowerUp," “the Service”, "we," "our," or "us"), we are committed to protecting your privacy and abiding by all applicable Canadian federal and provincial legislation. 

This Privacy Policy explains how we collect, use, share and protect your personal information

PowerUp provides services to Clubs, Associations and others (“Clubs”, “Club”) who have their own privacy practices, which may also govern your data in different ways. This Privacy Policy applies only to our own data practices, and not to the practices of Clubs. By using our services, you agree to the terms of this Privacy Policy.

PowerUp collects a variety of personal and player experience data based on the requirements of the Club, and may include personally identifiable information such as Name, Address, Email, Date of Birth, documents, photographs and other additional information gather by Clubs.
Data acquired and stored in PowerUp is acquired from you and may be amended by the Club. No outside data sources are used.
PowerUp does not share your information. Ever. With anybody. Period. Nor do we market, solicit or email you for any reasons. 
However we may share your information as required by law or subpoena or to if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement, or to exercise or protect the rights, property, or personal safety of PowerUp, our Users, Clubs or others.
PowerUp operates under the laws of Toronto, Ontario, Canada. 
PowerUp uses session cookies containing anonymized information to track your activity in the system. No personally identifiable information is stored therein.

PowerUp is committed to the privacy and security of you and the Club’s data while meeting all applicable Canadian federal and provincial legislation. 
Hosting, data storage and data processing are located in Data Sovereign hosting facilities located exclusively in Canada, and are governed under applicable local laws. PowerUp never stores or transfers personally identifiable information outside of Canada.
PowerUp meets all Canadian privacy legislation as defined in The Personal Information Protection and Electronic Documents Act (PIPEDA), and various provincial legislation as it may apply.
While PowerUp exceeds PCI (Payment Card Industry) standards, PowerUp does not store credit card data or information, and only maintains the minimum necessary credit card and transaction data to allow Clubs to perform and complete financial transactions and reconciliations. 
PowerUp Sports uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. 

No security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, PowerUp will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

You and your children’s privacy is important:
In conformance to applicable laws, PowerUp does not allow minors (persons under 18 years of age) to register themselves in the system for participation programs requiring the signoff of waivers, participation agreements or other legal requirements for the registration of a minor to a service or program delivered by a Club . For such registrations, all information provided about children in the System is controlled by the Guardian registering in the Club’s PowerUp installation, and can be edited by the Guardian or the Club at any time. 
Minors (under the age of 18) may be registered to the Service as defined by Club requirements, specifically to volunteer, referee, coach or other similar activities sanctioned by the Club, and as such reflected in the use of the Service by the Club. 

PowerUp does not provide links to outside sources. However, Club’s may elect to publish links within the Service to third party websites as they see important to the delivery of Club programs. PowerUp is not responsible for the content of any third party websites.
Questions? Contact us at

From time to time, PowerUp may change the privacy policy. The most recent revision is indicated by the ‘last modified' date at the bottom of this page.
This privacy policy was last modified on April 2, 2017.

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